What does it mean to "manage conflict"?
The term “managing conflict” means a conscious, dedicated effort to maximize the potential value and benefits of a conflict situation while minimizing and, hopefully, eliminating its destructive consequences. It would be nice if conflict itself could be eliminated but this is not possible. Instead, an active posture should be taken when conflict begins to emerge. The earlier it is recognized, the more effectively it can be managed. Early in the cycle of conflict, before relationships have been seriously marred, an aggressive approach to managing the problem can lead to positive outcomes.This is not to say that conflict can be controlled. Conflict is driven by many factors which are out of the control of any one person or group. Managing conflict is attempt to put some structure around an otherwise fluid situation. It can change directions or intensity at any point. The goal of trying to manage the conflict is to establish a process that heads toward resolution without the various parties engaging in destructive activities.
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Web Site: WordTruth.ComCopyright 6/4/2001, Randy Lariscy.
