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Conflict in the Church

Understanding Conflict

Impact of Conflict

Patterns of Conflict

Communication During Conflict

Successfully Managing Conflict

Case Studies in Conflict Management

  1. A Christian School on Church Property
  2. Managers Who Will Not Work Together
  3. A Committee With a Bully
  4. Younger People Versus Older People
  5. It's My Church Not Yours, Pastor!

Book Analyses

William A. Donahue and Robert Kolt's Managing Interpersonal Conflict
Chapter 1 - Understanding the Conflict Episode
Chapter 2 - Confronting Conflict
Chapter 3 - Face Saving
Chapter 4 - Structuring the Issues
Chapter 5 - Effective Negotiation
Chapter 6 - Negotiating in the Face of Power
Chapter 7 - What Kind of Conflict Help is Available
Chapter 8 - Conflict Management Flowchart
Roger Fisher and William Ury's Getting To Yes
Section 1 - The Problem
Section 2 - The Method
Section 3 - Yes, But...
Appendix - Ten Questions People Ask About Getting To Yes


 


©  Copyright 2003, Randy Lariscy.



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